What is the biggest mistake you can make when dealing with conflict?

I will bet you a cup of Kopi Luwak coffee that you make this mistake repeatedly. I watch the agony over and over as people repeat this blunder.
By the way, Kopi Luwak coffee is coffee made from beans eaten by a civet (a rodent that lives in Indonesia), partly digested and then collected. It is considered the most expensive coffee available. I’ve had it, and it is very good!
What is this source of pain and destruction? It is procrastinating when dealing with conflict as it first materializes.
The most common action people take with conflict is to play a waiting game, hoping it will go away. read more...

Posted in Conflict Resolution | 0 Comments

An Interview with businessdirectmagazine.com

I was recently interviewed on a podcast (online radio show) and wanted to share this with you on my website. You can listen to the podcast below or read the transcript.

take action

When you are running a business, you can’t avoid experiencing conflict. In this episode of the Business Direct Podcast, Bill Graybill of Billgraybill.com shares insights about about how to manage conflict in your business.

Bill is an executive coach, bestselling author, and professional trainer helping businesses create healthy cultures.

For more information on how Bill can help you, visit BillGraybill.com. read more...

Posted in Conflict Resolution | 0 Comments

5 Quick Rules To Use When Offended

What offends you?

Bill Graybill

  • The neighbor throwing grass over your fence?
  • Dogs messing in your yard?
  • Not getting a birthday card from a relative?
  • A gift given but no “Thank You” returned?

These are all true examples of offenses that turned into conflict. Some of the conflict was silent and under the radar, while other conflict was open and destructive. read more...

Posted in Conflict Resolution | 0 Comments

Four Steps for Dispelling Regrets

Regrets are like seagulls, if you feed them they will never leave you alone. Let them hang around and regrets make a big mess.

  • Are you bothered by feeling sad over something you did or said?
  • Did you miss a great opportunity and now you are experiencing disappointment?
  • You are remorseful about past events?

Sometimes these feelings of regret last for years, even a lifetime. How sad that regrets can continue to spoil a good day, mar a great relationship and diminish a principled life. In my personal life I can think of regrets that go back 40-plus years. One in particular dogged me with shame for most of those years. read more...

Posted in Conflict Resolution | 0 Comments

Will you cause a train wreck? Find out how.

“It is too late! If you had come to see me sooner, we could have done something to save your situation. I’m sorry.”

I have said these words too many times, in some form. Not making a decision is a decision in itself. Dont waitNot taking action is taking action by default.

If you are a business owner, a pastor, a manager, or in any other position of leadership, thinking that conflict will go away can be cataclysmic. Inaction is the biggest mistake leaders make when it comes to conflict. read more...

Posted in Conflict Resolution | 0 Comments