5 Quick Rules To Use When Offended

What offends you?

Bill Graybill

  • The neighbor throwing grass over your fence?
  • Dogs messing in your yard?
  • Not getting a birthday card from a relative?
  • A gift given but no “Thank You” returned?

These are all true examples of offenses that turned into conflict. Some of the conflict was silent and under the radar, while other conflict was open and destructive. read more...

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Four Steps for Dispelling Regrets

Regrets are like seagulls, if you feed them they will never leave you alone. Let them hang around and regrets make a big mess.

  • Are you bothered by feeling sad over something you did or said?
  • Did you miss a great opportunity and now you are experiencing disappointment?
  • You are remorseful about past events?

Bill_at_beach
Sometimes these feelings of regret last for years, even a lifetime. How sad that regrets can continue to spoil a good day, mar a great relationship and diminish a principled life. In my personal life I can think of regrets that go back 40-plus years. One in particular dogged me with shame for most of those years. read more...

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Will you cause a train wreck? Find out how.

“It is too late! If you had come to see me sooner, we could have done something to save your situation. I’m sorry.”

I have said these words too many times, in some form. Not making a decision is a decision in itself. Dont waitNot taking action is taking action by default.

If you are a business owner, a pastor, a manager, or in any other position of leadership, thinking that conflict will go away can be cataclysmic. Inaction is the biggest mistake leaders make when it comes to conflict. read more...

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5 Steps to a Conflict-Resistant Organization

Are you intellectually fat? Now, before you are offended, know what I am asking. It is easy to know lots of information, but never put it into action. That is being intellectually fat.Bill_Slingshot

When it comes to conflict, there is a tendency to know what to do but not know the necessary steps to do it.

Just this past week it happened in our office–a computer would not start. The problem was isolated: it needs a new power supply. After the diagnosis was announced, everyone knew what to do: replace the power supply! Only one person knew the steps it took to replace it. read more...

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Are you doomed to a culture of conflict?

Tom took the bold step in his business to start implementing a conflict-resistant culture. Everyone was tired of the drama and ready for change. BillatDockJust before the weekly staff meeting, as he was going over the 7 elements that needed to change, he suffered a panic attack.

In twenty minutes Tom would start the meeting and announce changes that would wipe away his personal comfort zone. He was about to lose the safety and comfort of hiding behind the title of boss. read more...

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